Terms & Conditions

Provider and acceptance

The operator of the Cetli web-based task and process management service is referred to as the “Provider” in these terms. Contact: info@cetli.net. By registering, accepting an invitation, or using the service, the user accepts these terms.

The service

Cetli provides workspace-based collaboration for tasks, recurring tasks, projects, news, process documentation, comments, files, notifications, roles, and departments. Available functionality may vary by plan and may evolve as the service is developed.

Accounts, workspaces, and permissions

• The registering user acts as workspace admin and is responsible for invitations, memberships, roles, and settings.
• Registration and billing information must be accurate and kept up to date.
• Users are responsible for securing their credentials, devices, and sessions.
• The Provider does not verify the underlying organizational relationship for access granted by a workspace admin.

User content

Ownership of uploaded content remains with the user or the organization they represent. The user grants the limited permission necessary to host, process, display, back up, and transmit that content to operate the service.

• Users may upload only content they are entitled to use.
• Illegal, harmful, deceptive, or rights-infringing content is prohibited.
• Customers should maintain an appropriate export and backup process for critical business information.

Plans, limits, and trial

Every new workspace starts on the free Start plan. Paid plans may include different user, email, storage, and feature limits. A card-based trial may be used only once per eligible workspace or customer.

Before checkout, Cetli displays the selected plan and period, net and gross price, tax, and renewal terms.

Payment, invoicing, and renewal

Card payments are processed by Stripe; Cetli does not store full card details. The workspace admin provides billing information and is responsible for its accuracy. Invoices are issued through Számlázz.hu and may be delivered electronically.

A subscription renews automatically for the selected monthly or annual period until cancelled. Cancellation and payment method management are available through the secure Stripe customer portal opened from Cetli.

Failed renewal and downgrade

A failed renewal of an active paid subscription may start a seven-day grace period. If payment is not resolved, the workspace may return to the Start plan. Data is not automatically deleted solely because of the downgrade; content above the plan limit may become restricted or read-only.

Acceptable use

Users must not bypass security, access another account without authorization, upload malware, overload the service through automation, send unsolicited messages, or use Cetli for illegal or abusive activity. Access may be restricted while a suspected violation is investigated.

Availability and changes

We aim to provide a continuous and secure service, but maintenance, updates, third-party failures, or force majeure may cause interruptions. Features may be improved, changed, or retired; where reasonably possible, we will give advance notice of material adverse changes.

Termination and data

Users or workspace admins may end access or subscription through the available controls. The Provider may restrict or terminate access for serious or repeated breach, security risk, or legal obligation. Data retention and deletion are governed by the Privacy Policy.

Liability

The Provider is responsible for the service within the mandatory limits of applicable law. The Provider is not responsible for user content, incorrect permission configuration, failure of a third-party service, or data loss within the customer's control. Nothing in these terms limits mandatory consumer rights.

Governing law and amendments

Hungarian law applies without prejudice to mandatory EU and consumer-protection rules. We first seek to resolve disputes amicably. Material changes to these terms will be announced in the app or by email; the current version is always available on this page.